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Banking During Covid-19 Updates

 

We want to let you know that FNBNA is here to assist our customers that have been impacted by the COVID-19 coronavirus. We are actively monitoring the situation on the local and national level and remain a trusted resource for our customers. We are dedicated to serving our customers and supporting our communities during this time of great uncertainty. 

Through the guidance of both governmental and medical leadership for social distancing, we have closed lobby access. All Drive-through access will remain open and fully staffed to serve you. We are working normal business hours and are here to take your calls. We want to assure you that we can serve all of your banking needs through our many avenues of interaction.  This includes drive-through access at all of our branches, ATMs, online account access, online bill payments, mobile check deposits, person to person payments, Apple Pay, and debit cards.

If you have been financially impacted by COVID-19, we may have a solution available to help you. From individuals struggling with mortgage payments to small-business owners impacted by mandatory closures, we recommend working directly with us to customize a solution for you. 

Here are some strategies to keep in mind as you consider your options:

Keep the Communication Lines Open
Situations can change frequently, keeping your banker up to speed is vital.

Work with Your Banker on Strategic Decisions
Every situation takes on a different set of circumstances, both for you and your bank. Reach out to your banker and update them on your current status, changes and any pending decisions. There may be multiple options to consider as we navigate through this critical time together.

There are also many resources at the state and national level that may provide financial assistance for individuals and small businesses in need of support. Check with us for assistance in identifying a program that might work for you.

FNBNA is your partner. During this time of crisis, we want you to know that you can count on us.

We are dedicated to the health and safety of our customers and our employees. 

Rest assured, we are here for you through this uncertain time.

Your funds with FNBNA are safe, secure, and insured.  We have been in business for over 130 years serving customers through two world wars, the Great Depression, and many other world events, and we are here to serve you through this unique time.

Amid ongoing concerns about the Coronavirus, COVID-19, we are closely monitoring the latest reports from the Centers for Disease Control (CDC) and have taken a number of precautionary measures for the health and safety of our customers and colleagues.

 

  

 

Take Advantage of Online Banking Features


With online banking, you can access your account balances, reorder checks, pay bills, transfer money between accounts, make person to person payments, and access bank statements.

Not currently enrolled for online banking? It’s easy, just access www.fnbna.com and select “Enroll Now”

 

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Take Advantage of Mobile Banking Features


Utilize our mobile app to bring all the convenience of online banking to your phone or tablet. You can deposit checks to your account by snapping photos with your smartphone inside the app.

 

Personal Mobile Banking:
The App is available in the Apple Store and Google Play Store

Business Mobile Banking:
The Business App is available in the Apple Store and Google Play Store.

 

 Message and Data rates may apply.

 

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Business Customer? Deposit Checks From Your Office

Do you a lot of checks to deposit?  Ask us about installing a complimentary Remote Deposit Capture (RDC) machine at your place of business. RDC can be a useful tool to save time and money by eliminating a trip to the bank from your daily to-do list. 

**three month complimentary service, after that normal rates may apply**

For more information, give us a call at 800-423-6601

 

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Need Cash?


Use your FNBNA Debit Card at any ATM in the United States.  Look for the “Shazam” logo to avoid transaction fees.  Find an ATM near you using our ATM locator.


We will continue to closely monitor the situation and evaluate additional measures to support our customers and communities as needs arise. 

 

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Don't forget to wash your hands often! 

Experts recommend spending 20-30 seconds washing your hands.

 

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Call us with any financial needs, questions, or to make an appointment.  We will be here to serve you during this uncertain time. 1-800-423-6601

 

FNBNA

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